Refund policy

We currently offer a 30 days returns policy and full 12 months guarantee on all products.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You must also include your name or order number.

To start a return, please contact us at for instructions on how and where to send your package. Items sent back to us or to a different address without first requesting a return will not be accepted. Return postage is covered by the customer.

Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.