In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/lighting-legends/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/lighting-legends/privacy_policy).

 

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LIGHTING LEGENDS

TRADE TERMS AND CONDITIONS OF SALE

Effective date: 20 July 2026

1. About us

1.1 These Trade Terms and Conditions of Sale are issued by Ultimate Outdoor Group Limited, trading as Lighting Legends.

1.2 Ultimate Outdoor Group Limited is registered in England and Wales under company number 15356365. Its registered office is at Cliffe Hill House, 22-26 Nottingham Road, Stapleford, Nottingham, United Kingdom, NG9 8AA.

1.3 Our VAT registration number is GB456190092.

1.4 References in these terms to “Lighting Legends”, “we”, “us” or “our” mean Ultimate Outdoor Group Limited trading as Lighting Legends.

1.5 References to “you”, “your” or the “Customer” mean the business purchasing Goods from us.

2. Scope of these terms

2.1 These terms apply only where you are purchasing Goods wholly or mainly for the purposes of a business, trade, profession, public authority or commercial organisation.

2.2 These terms do not apply to consumers purchasing Goods wholly or mainly for personal use.

2.3 By opening a trade account, submitting an Order, accepting a quotation or purchasing Goods from us as a business, you agree to be bound by these terms.

2.4 These terms apply to the exclusion of any terms which you seek to impose or incorporate, including any terms contained in a purchase order, procurement portal or other Customer document.

2.5 No terms supplied by you will apply unless expressly accepted in writing by a director of Lighting Legends.

2.6 Where we enter into a separate written supply agreement with you, that agreement will take priority over these terms to the extent of any conflict.

3. Definitions

In these terms:

Business Day means a day other than a Saturday, Sunday or public holiday in England.

Contract means the contract between you and us for the sale and purchase of Goods.

Credit Account means a trade account under which we have agreed to allow payment after delivery.

Delivery Location means the delivery address stated in the Order Confirmation.

Goods means the products, components, accessories or other items supplied by us.

Order means your order for Goods.

Order Confirmation means our written acceptance of your Order, including acceptance by email, invoice or dispatch confirmation.

Specification means any product description or specification published or approved by us.

4. Formation of the Contract

4.1 Any quotation, price list, catalogue, website listing or product information supplied by us is an invitation to place an Order and does not constitute a binding offer.

4.2 Your Order constitutes an offer to purchase the Goods in accordance with these terms.

4.3 A Contract is formed when we:

a. issue an Order Confirmation;

b. issue an invoice accepting the Order;

c. dispatch the Goods; or

d. otherwise confirm acceptance in writing.

4.4 We may refuse or cancel an Order before acceptance for any reasonable commercial reason, including stock availability, pricing errors, credit concerns or suspected misuse of a trade account.

4.5 Each Order accepted by us forms a separate Contract.

4.6 You are responsible for checking that all quantities, product references, specifications, delivery addresses and other details in the Order Confirmation are correct.

5. Orders, amendments and cancellations

5.1 Once accepted, an Order may not be amended or cancelled without our prior written agreement.

5.2 We may make our agreement to an amendment or cancellation conditional upon payment of any costs or losses we reasonably incur.

5.3 Bespoke, specially ordered, customised, branded, altered or non-stock Goods may not be cancelled after acceptance unless we agree otherwise in writing.

5.4 You will remain responsible for the full price of bespoke or specially ordered Goods where production, sourcing or preparation has already begun.

5.5 Any forecasts, anticipated volumes or projected requirements provided by you are for planning purposes only unless they are expressly incorporated into a written Contract.

6. Goods and specifications

6.1 The Goods will materially conform to the Specification applicable at the date of the Order.

6.2 Product images, photographs, illustrations, dimensions and colours are provided for general guidance. Minor variations which do not materially affect performance or suitability will not constitute a defect.

6.3 We may make reasonable changes to a Specification where necessary to:

a. comply with applicable laws, regulations or safety requirements;

b. reflect improvements in design, materials or manufacturing;

c. address availability of components; or

d. correct errors or omissions.

6.4 We will not make a change that materially reduces the essential performance of the Goods without notifying you.

6.5 You are responsible for ensuring that the Goods are suitable for your intended application, installation method, power supply, location and operating environment.

6.6 Any advice supplied by us is general guidance unless we have expressly agreed in writing to design or specify a particular installation.

6.7 Electrical products must be installed, inspected and maintained by an appropriately competent person and in accordance with the supplied instructions and applicable regulations.

7. Prices and VAT

7.1 The price of the Goods will be the price stated in our Order Confirmation or, where no price is stated, our applicable trade price at the time the Order is accepted.

7.2 Unless stated otherwise, prices exclude:

a. VAT;

b. delivery charges;

c. insurance;

d. customs duties;

e. import or export charges; and

f. any other applicable taxes or levies.

7.3 VAT will be charged at the applicable rate.

7.4 We may correct an obvious pricing or calculation error before dispatch. Where this results in a higher price, we will give you the option to accept the corrected price or cancel the affected Goods.

7.5 We may alter our general price lists and trade discounts at any time. Price changes will not normally affect Orders already accepted unless the change results from a new tax, duty or legal requirement outside our reasonable control.

8. Credit accounts and payment

8.1 Unless we have approved a Credit Account in writing, payment must be made in full before the Goods are dispatched.

8.2 Approval of a Credit Account is at our discretion and may be subject to credit checks, references and continuing financial assessment.

8.3 Unless otherwise agreed in writing, invoices issued under an approved Credit Account must be paid in full within 30 days of the invoice date.

8.4 We will notify you separately of any applicable credit limit.

8.5 A Credit Account and credit limit may be reviewed, reduced, suspended or withdrawn at any time where we reasonably consider that there has been a change in credit risk or payment performance.

8.6 We may require advance payment for any Order which:

a. exceeds the approved credit limit;

b. would cause the total account balance to exceed the approved credit limit; or

c. is placed while an invoice is overdue.

8.7 Payment must be made in pounds sterling by bank transfer or another payment method approved by us.

8.8 You must pay all invoices in full without deduction, withholding, counterclaim or set-off, except where required by law.

8.9 A query or dispute concerning part of an invoice does not entitle you to withhold payment of any undisputed amount.

8.10 You must notify us promptly of any genuine invoice dispute and provide reasonable supporting information.

8.11 Where an invoice is overdue, we may:

a. suspend further deliveries;

b. refuse new Orders;

c. withdraw the Credit Account;

d. require immediate payment of all outstanding invoices, whether or not they would otherwise be due;

e. cancel any undelivered Orders; and

f. recover statutory interest, compensation and reasonable recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.

8.12 You are responsible for reasonable legal, collection and enforcement costs incurred by us in recovering overdue amounts, to the extent permitted by law.

9. Delivery

9.1 We will deliver the Goods to the Delivery Location or make them available for collection, as agreed in the Order Confirmation.

9.2 Delivery dates and times are estimates unless we expressly confirm in writing that a date is fixed.

9.3 Time for delivery is not of the essence unless expressly agreed in writing.

9.4 We will use reasonable efforts to meet an estimated delivery date, but we will not be liable for delay caused by events outside our reasonable control.

9.5 We may deliver an Order in instalments and invoice each instalment separately.

9.6 A delay or defect affecting one instalment does not entitle you to cancel any other instalment.

9.7 Delivery is completed when:

a. the Goods are unloaded at the Delivery Location;

b. the Goods are made available for collection and we notify you that they are ready; or

c. where you arrange your own carrier, the Goods are handed to that carrier.

9.8 You are responsible for providing:

a. accurate delivery details;

b. suitable access to the Delivery Location;

c. any equipment or personnel reasonably required to unload the Goods; and

d. any delivery restrictions or booking requirements in sufficient time.

9.9 Where delivery cannot be completed because of your act or omission, we may:

a. store the Goods at your risk;

b. charge reasonable storage, redelivery and administration costs; and

c. treat delivery as having taken place for invoicing and payment purposes.

9.10 We may cancel the Contract or resell the Goods where you fail to accept delivery within a reasonable period after being notified that the Goods are ready.

9.11 We are not responsible for delivery delay or failure caused by inaccurate information supplied by you.

10. Inspection, shortages and delivery damage

10.1 You must inspect the Goods as soon as reasonably possible after delivery.

10.2 Any claim relating to:

a. visible damage;

b. missing Goods;

c. incorrect quantities; or

d. Goods that are clearly different from those ordered,

must be notified to us in writing within seven Business Days of delivery.

10.3 Your notification must include the Order or invoice number, product details, quantity affected and reasonable photographic or other supporting evidence.

10.4 Failure to report an issue within this period may affect our ability to investigate a claim against the carrier or supplier.

10.5 This clause does not prevent you from making a valid claim for a latent manufacturing defect which could not reasonably have been identified during the initial inspection and which is reported within the warranty period.

10.6 You must retain the Goods, packaging and delivery labels until we confirm whether they are required for inspection or collection.

11. Risk and ownership

11.1 Risk in the Goods passes to you upon completion of delivery under clause 9.7.

11.2 You are responsible for insuring the Goods from the point at which risk passes.

11.3 Ownership and legal title to the Goods will not pass to you until we have received in cleared funds all sums due to us from you under:

a. the relevant Contract; and

b. any other contract or account between you and us.

11.4 Until ownership passes, you must:

a. hold the Goods as our bailee;

b. store them separately where reasonably practicable;

c. keep them clearly identifiable as Goods supplied by Lighting Legends;

d. keep them in satisfactory condition;

e. insure them for their full replacement value;

f. not pledge, charge or otherwise use them as security; and

g. notify us immediately if you become subject to an insolvency event.

11.5 You may resell the Goods in the ordinary course of your business before ownership passes, provided that the resale is made in good faith and on an arm’s-length basis.

11.6 Your right to possess or resell Goods for which we retain title will end immediately if:

a. an invoice becomes overdue;

b. your Credit Account is suspended or withdrawn;

c. you cease or threaten to cease trading;

d. you become insolvent or unable to pay your debts; or

e. we terminate the Contract.

11.7 Where your right to possession has ended, you must make the Goods available for collection.

11.8 To the extent permitted by law, you grant us and our authorised representatives permission to enter premises under your control during reasonable hours to identify and recover Goods to which we retain title.

11.9 Risk and title pass at different times. You remain responsible for loss of or damage to the Goods after risk has passed, even where title remains with us.

12. Warranty

12.1 Subject to the remainder of this clause, we warrant that the Goods will be free from manufacturing defects for 12 months from the date of delivery.

12.2 To make a warranty claim, you must:

a. notify us of the alleged defect within the 12-month warranty period;

b. provide proof of purchase;

c. provide reasonable details, photographs or videos of the alleged defect;

d. stop using the affected Goods where continued use may be unsafe or cause further damage; and

e. return the Goods for inspection where requested.

12.3 We may inspect or test any Goods before approving a warranty remedy.

12.4 Where we confirm that Goods contain a manufacturing defect covered by the warranty, we may, at our option:

a. repair the Goods;

b. replace the affected Goods or component;

c. issue a credit note; or

d. refund the price paid for the affected Goods.

12.5 A replacement may be an equivalent or updated product where the original model is unavailable.

12.6 The warranty does not cover any defect, failure or damage resulting from:

a. incorrect installation;

b. installation by a person lacking appropriate competence;

c. failure to follow supplied instructions;

d. use with an unsuitable power supply, controller, transformer, dimmer, accessory or third-party product;

e. accidental damage, misuse, neglect or abuse;

f. modification, repair or disassembly not authorised by us;

g. normal wear and tear;

h. cosmetic deterioration which does not affect performance;

i. improper handling, storage or transportation after delivery;

j. environmental exposure beyond the product’s stated rating or intended use;

k. failure to carry out reasonable inspection or maintenance;

l. damage caused by water ingress resulting from incorrectly secured connections, bulb holders or seals;

m. vandalism, animals, fire, flood, lightning, extreme weather or another external event; or

n. use of the Goods for an application for which they were not designed.

12.7 The warranty applies to the Goods supplied by us and does not cover installation, removal, access equipment, labour, consequential costs or third-party products unless we expressly agree otherwise in writing.

12.8 You must not make any representation to your customers that you are authorised to extend, vary or provide additional warranties on our behalf.

12.9 Nothing in these terms excludes any warranty, condition or liability which cannot lawfully be excluded.

13. Returns

13.1 Goods which are alleged to be faulty will be handled under clause 12.

13.2 Non-faulty Goods may only be returned with our prior written authorisation.

13.3 We may refuse a non-faulty return or make acceptance subject to:

a. the Goods being unused, complete and in their original packaging;

b. the Goods being in a condition suitable for resale;

c. return within the period agreed by us;

d. payment by you of the return delivery costs; and

e. a reasonable restocking or administration charge notified before the return is authorised.

13.4 Bespoke, specially ordered, customised, branded, altered or clearance Goods cannot normally be returned unless they are defective.

13.5 Authorisation to return Goods does not constitute acceptance of liability or confirmation that a credit or refund will be issued.

13.6 Any credit will only be processed once the Goods have been received and inspected.

13.7 Goods returned without authorisation may be refused, returned to you or held pending payment of additional delivery and handling costs.

14. Product safety, traceability and recalls

14.1 You must store, display, advertise, sell, install and handle the Goods in accordance with all applicable laws, safety requirements and supplied instructions.

14.2 You must not:

a. remove or obscure safety information, batch markings, serial numbers or traceability markings;

b. alter the Goods or packaging in a way that may affect safety or compliance;

c. make false, misleading or unauthorised claims about the Goods; or

d. sell Goods which you know or reasonably suspect are damaged or unsafe.

14.3 You must maintain records reasonably sufficient to identify the customers to whom Goods have been resold where this is appropriate for product safety or recall purposes.

14.4 You must notify us promptly of:

a. any serious safety complaint;

b. any incident involving personal injury or significant property damage;

c. any regulatory enquiry concerning the Goods; or

d. any suspected product safety issue.

14.5 Where a product withdrawal, safety notice or recall is reasonably required, you must cooperate with us and follow reasonable instructions concerning identification, notification, isolation, return or disposal of affected Goods.

15. Customer responsibilities and indemnity

15.1 You are responsible for the acts and omissions of your employees, contractors, installers, agents and customers in relation to the Goods.

15.2 You must not represent that you are our agent or have authority to bind us.

15.3 You will be responsible for losses, liabilities, claims, costs and expenses reasonably incurred by us as a direct result of:

a. your unauthorised modification of the Goods;

b. your failure to follow product safety instructions;

c. an unauthorised representation or warranty made by you;

d. your breach of applicable law when marketing, installing or reselling the Goods; or

e. your negligent or unlawful act or omission.

15.4 This clause will not apply to the extent that a loss was caused by our negligence, breach of Contract or defective Goods.

16. Limitation of liability

16.1 Nothing in these terms limits or excludes liability for:

a. death or personal injury caused by negligence;

b. fraud or fraudulent misrepresentation;

c. breach of the terms implied by section 12 of the Sale of Goods Act 1979 relating to title;

d. defective products to the extent liability cannot be excluded under the Consumer Protection Act 1987; or

e. any other liability which cannot lawfully be limited or excluded.

16.2 Subject to clause 16.1, we will not be liable for:

a. loss of profit;

b. loss of revenue;

c. loss of anticipated savings;

d. loss of business or business opportunity;

e. loss of contracts;

f. loss of goodwill or reputation;

g. loss or corruption of data; or

h. any indirect or consequential loss.

16.3 Subject to clause 16.1, our total aggregate liability arising out of or in connection with an Order will not exceed the total price paid or payable for the Goods under that Order.

16.4 We will not be liable for losses caused by:

a. failure to follow instructions;

b. incorrect installation or maintenance;

c. unsuitable use or environmental conditions;

d. modification or use with incompatible products;

e. information supplied inaccurately by you; or

f. an event outside our reasonable control.

16.5 Nothing in these terms limits your obligation to pay invoices and other sums properly due.

16.6 Each limitation and exclusion in this clause operates separately and will apply only to the extent permitted by law.

17. Suspension and termination

17.1 We may suspend deliveries, withdraw credit or terminate a Contract immediately by written notice if:

a. you fail to pay any amount when due;

b. you materially breach these terms and, where the breach can be remedied, fail to remedy it within 14 days of written notice;

c. you repeatedly breach these terms;

d. you exceed or attempt to exceed an approved credit limit without agreement;

e. you provide false or misleading account or credit information;

f. you cease or threaten to cease carrying on business;

g. you are unable to pay your debts as they fall due;

h. you enter administration, liquidation or another insolvency process;

i. a receiver or similar officer is appointed over any of your assets; or

j. we reasonably believe your financial position has deteriorated to the extent that payment is at risk.

17.2 On termination:

a. all outstanding invoices and other sums become immediately due;

b. we may cancel any undelivered Goods;

c. your right to possess Goods to which we retain title ends;

d. you must return any property, confidential material or unpaid Goods belonging to us; and

e. rights and liabilities accrued before termination remain unaffected.

17.3 Clauses intended to continue after termination, including clauses concerning payment, title, warranty, liability and governing law, will remain in force.

18. Events outside our control

18.1 We will not be liable for delay or failure to perform caused by an event outside our reasonable control.

18.2 Such events may include:

a. severe weather or natural disaster;

b. fire, flood or epidemic;

c. war, terrorism, civil unrest or government action;

d. industrial dispute;

e. failure or delay of a supplier, manufacturer, carrier or utility provider;

f. port congestion or transport disruption;

g. interruption of communications or information technology systems;

h. shortages of materials, components, labour or energy; or

i. changes in law, customs requirements or import restrictions.

18.3 We will use reasonable efforts to minimise the effect of the event.

18.4 If the event continues for more than 60 days, either party may cancel the affected undelivered Goods by written notice without liability, except for amounts relating to Goods already supplied or costs already properly incurred.

19. Confidentiality and data protection

19.1 Each party must keep confidential any commercially sensitive information received from the other party which is identified as confidential or would reasonably be understood to be confidential.

19.2 Confidential information may be disclosed where required by law, regulation, a court or a competent authority.

19.3 We will process personal data in accordance with applicable data protection law and our published Privacy Policy.

20. Notices

20.1 Formal notices under these terms must be in writing and delivered by:

a. hand;

b. first-class post or another next-working-day delivery service; or

c. email to the address ordinarily used for contractual communications.

20.2 Notices sent by post will be treated as received at 9:00 am on the second Business Day after posting.

20.3 Notices sent by email will be treated as received at the time of transmission, provided no delivery failure message is received. Emails sent outside normal business hours will be treated as received at 9:00 am on the next Business Day.

20.4 This clause does not apply to the service of court proceedings or other documents in legal proceedings.

21. General provisions

21.1 Entire agreement. The Contract constitutes the entire agreement between the parties concerning the relevant Order and replaces previous discussions, proposals or correspondence relating to that Order.

21.2 Reliance. Each party acknowledges that it has not relied upon any statement or representation not expressly included in the Contract, except that nothing excludes liability for fraud.

21.3 Variation. A variation to a Contract is only effective if agreed in writing by an authorised representative of each party.

21.4 Assignment. You may not assign, transfer or subcontract your rights or obligations without our prior written consent. We may assign or transfer our rights to another member of our group or to a purchaser of our business.

21.5 No partnership or agency. Nothing in the Contract creates a partnership, joint venture, employment relationship or agency between the parties.

21.6 Waiver. A delay or failure to enforce a right does not waive that right.

21.7 Severance. If any provision is held to be invalid or unenforceable, it will be amended to the minimum extent necessary or removed, and the remaining provisions will continue in force.

21.8 Third-party rights. A person who is not a party to the Contract has no right to enforce its terms under the Contracts (Rights of Third Parties) Act 1999.

21.9 Order of priority. In the event of inconsistency, the following order of priority applies:

a. any separately signed supply agreement;

b. the Order Confirmation;

c. these Trade Terms and Conditions of Sale;

d. the quotation; and

e. any other document referred to in the Contract.

22. Governing law and jurisdiction

22.1 The Contract and any dispute or claim arising from it will be governed by the laws of England and Wales.

22.2 The courts of England and Wales will have exclusive jurisdiction to determine any dispute or claim arising out of or in connection with the Contract.

23. Contact information

Questions concerning these Trade Terms and Conditions of Sale should be sent to:

Lighting Legends
Ultimate Outdoor Group Limited
Company number: 15356365
VAT number: GB456190092
Email: support@lightinglegends.com
Registered office: Cliffe Hill House, 22-26 Nottingham Road, Stapleford, Nottingham, United Kingdom, NG9 8AA